Frequently Asked Questions
Everything you need to know about our premium tea blends and services.
How should I store my tea to maintain freshness?
To keep your tea at its best, store it in a cool, dark place away from strong odors, heat, and moisture. Our airtight tins or original resealable pouches are ideal for preserving the delicate essential oils.
Do your tea bags contain plastic?
No, our tea bags are made from 100% cellulose wood pulp and are non-GMO project verified. They are free from plastic, staples, and chlorine bleach, making them fully compostable.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are Stash Tea products gluten-free and vegan?
The vast majority of our teas are naturally gluten-free and vegan. We clearly label any blends that contain allergens like dairy or honey on the product page and packaging.
What is your return policy for food items?
Due to the perishable nature of tea, we cannot accept returns on opened products. However, if your order is damaged or incorrect, please contact our support team within 30 days for a replacement or refund.
Does Stash Tea offer bulk or wholesale pricing?
Yes, we offer bulk sizing for many of our most popular blends. For professional wholesale inquiries, please visit our 'Wholesale' portal to apply for a business account.